Shanelle Figaro, MSc, BA (HONS)

Administrative Professional |Customer Service Consultant

Shanelle Figaro is an aspiring academic and business communication strategist interested in quality control management, strategic leadership and resource management. She embodies solution-oriented leadership and has demonstrated keen competence in project execution and task completion. She believes in achieving strong business relationships through the systemic course of adequate client relations management, cost effectiveness monitoring, service provider screenings, work proficiency training and development, amongst other strategies and initiatives. As an administrative professional and customer service consultant, she aims to facilitate optimal customer satisfaction through quality service. She maintains her reputable professional framework through her commitment to providing accurate need assessments, service reports and business performance scorecards to ensure companies achieve their outlined goals with the customised operational strategies provided.