Terms and Conditions for Consultation Services

Last Updated: December 2024 

Welcome to ODEM Group of Companies Ltd. T/A ODEM Business Consulting! These Terms and Conditions (“Terms”) govern your use of our free and paid consultation services. By booking a consultation, you agree to these Terms. If you do not agree, please refrain from booking a consultation. 

  1. Eligibility 
  • Our services are available to individuals or businesses seeking professional advertising and marketing consultations. 
  • You must be at least 18 years old to book a consultation. 
  1. Consultation Types 
  • Free Consultations 
  • – Free consultations are offered as a one-time service and are subject to availability. 
  • – Limited to [30/60] minutes. 
  • – No obligation to purchase additional services. 
  • Paid Consultations 
  • – Paid consultations are billed at the rates specified at the time of booking. 
  • – Payment is required to secure your appointment. 
  1. Booking and Payment 
  • Appointments can be scheduled via our website, email, or phone. 
  • For paid consultations, full payment must be made at the time of booking. 
  • Accepted payment methods include [credit/debit cards, PayPal, bank transfers, etc.]. 
  • All payments are non-refundable unless stated otherwise in these Terms. 
  1. Cancellations and Rescheduling 
  • Free Consultations 
  • – If you need to cancel or reschedule, please notify us at least 24 hours in advance. 
  • – Repeated cancellations may result in restrictions on future bookings. 
  • Paid Consultations 
  • – Cancellations made more than 48 hours before the scheduled time are eligible for rescheduling without additional fees. 
  • – Cancellations made within 48 hours of the appointment will not be refunded but may be rescheduled at our discretion.
  1. Confidentiality 
  • All information shared during consultations is treated as confidential. 
  • We may retain non-sensitive information to improve our services. 
  1. Service Limitations 
  • Consultations are advisory and do not guarantee specific outcomes. 
  • We reserve the right to decline services for any reason, including conflicts of interest or misuse of services. 
  1. Liability 
  • ODEM Group of Companies Ltd. T/A ODEM Business Consulting is not liable for any decisions, actions, or outcomes resulting from consultation advice. 
  • Any implementation of advice provided is at the sole risk of the client. 
  1. Intellectual Property 
  • Any materials provided during consultations, including reports or strategies, remain the intellectual property of ODEM Group of Companies Ltd. T/A ODEM Business Consulting. 
  • Materials may not be reproduced, distributed, or used without explicit written consent. 
  1. Modification of Terms 
  • ODEM Group of Companies Ltd. T/A ODEM Business Consulting reserves the right to modify these Terms at any time. 
  • Updated Terms will be posted on our website and apply to future bookings. 
  1. Governing Law 
  • These Terms are governed by the laws of Trinidad & Tobago and Jamaica. 
  • Any disputes arising from these Terms will be resolved in Trinidad and Tobago, and Jamaica. 
  1. Contact Information 

By booking a consultation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.